Publishing Concepts
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Call Center Sales Trainer - DALLAS - Telecommute

Dallas, TX

Full-Time

Design and conduct training and development programs to improve individual and organizational performance. May analyze training needs.

• Medical insurance
• Health Spending Account (HSA)
• Dental insurance
• Vision insurance
• Wellness program
• 401K with company match
• Paid holidays
• Paid vacation
• Paid sick leave
• Bereavement leave
• Educational Tuition Reimbursement
• Life Insurance
At PCI, our purpose is to inspire dreams and transform lives. We offer a HIGH ENERGY and FUN environment.
Minimum Qualification:
  • 2+ years of sales training-related experience in a fast-paced environment, virtual environment preferred
  • Bachelor’s Degree or equivalent years of experience
What You Can Expect fun stuff you’ll get to work on
  • Conducts new hire inside sales training class and operational training meetings (virtually)
  • Evaluates trainee performance and provides feedback/coaching to associate and management
  • Accommodates different learning techniques (i.e. role playing exercise, simulations, team exercises, group discussion, videos and/or lectures)
  • Maintains positive, consistent communication with team members
  • Develops metrics to show ROI and support desired outcomes
  • Evaluates the operations training program and makes recommendations that support ways to achieve company sales targets
  • Maintains accurate training records
The Right Stuff qualities we want to see in our candidates:
  • Demonstrated knowledge of ADDIE Method, virtual training, adult learning techniques and best practices in training delivery
  • Demonstrated knowledge of sales theory and curriculum design
  • Excellent verbal and written communication
  • Demonstrated proficiency of presentation skills
  • High level of creativity and experience with virtual training
  • Knowledge of Microsoft Word, Excel, Canva, Zoom and PowerPoint
  • Live in the Dallas and San Antonio, TX area
  • 2+ years of sales training-related experience
  • Knowledge in: Microsoft PowerPoint
Publishing Concepts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.