Daffy Ducts

Entry Level HVAC Duct Cleaning Assistant

Marietta, GA

Full-Time

40%

$15.00 - $17.00 per hour

At Daffy Ducts, our Sales Technician Assistants assist in completing all our duct and dryer vent cleaning jobs. As a Sales Technician Assistant, you are responsible for job execution, quality and assisting with the operation of your assigned business unit (truck) which includes learning how to count inventory and supplies and order replacements/additional stock when asked. As with all of our team members, we expect you to have positive energy, work well with others, keep safety top of mind, and be committed to self-development as well as the development of coworkers and the team. You are crucial to our success because you are our in-person connection to our customers! The work you do directly impacts the vitality of our business; your work determines whether or not our customers decide to call back or go elsewhere. As Sales Technician Assistant, you can progress to a Sales Technician Apprentice, Sales Technician, management positions, or move laterally within the company. You are an ideal candidate for this role if have a strong commitment to customer satisfaction, take initiative, and have a "can-do" attitude. If you are comfortable working with your hands as well as servicing customers and have experience operating company equipment and vehicle. If you can work in a teamare self-driven and reliable, and ready for a challenging role with less micromanagement and more autonomy and empowerment! 




• Medical insurance
• Dental insurance
• Vision insurance
• Prescription drug coverage
• 401K with company match
• Paid Life Insurance
• Long term disability leave
• Wellness program
• Life Insurance
• Flexible work schedule
• Paid holidays
• Holiday / Overtime pay
• Paid time off
• Community service programs
• Parking available
Here at Daffy Ducts, we are CRAZY ABOUT YOU! Our mission is to inspire trust in our customers, partners, and teammates through providing a simple and seamless service experience from start to finish by being attentive, informative, caring, and clean! We began our journey to become experts in home air quality in 2007 and have been getting bigger and better ever since! 

Our service offerings now include duct cleaning, dryer vent cleaning, blown-in attic insulation, and whole home air purification with even more to come! We service residential (single-family & multi-family) and commercial customers and with our headquarters centrally located in Snellville, GA, we are able to service customers all over the state while offering convenience to our employees. 

We invest heavily in our team members with industry leading training and certifications and top of the line equipment. Team members enjoy a work environment that promotes continuous learning, autonomy, and teamwork.  Our employees SHOW CARE every day, putting safety first and working with passion and integrity. They accept accountability, are reliable, and treat our customers and their homes with respect and care. If this sounds like your kind of flock, please apply and make us CRAZY ABOUT YOU! 

POSITION REQUIREMENTS:  

  • Qualifications: High School Diploma/GED and possess and maintain a valid driver's license with good driving history. Employees must possess and maintain reliable personal transportation Must successfully pass background check and drug screening. HVAC or Duct Cleaning licenses/certifications considered a plus.  

  • Previous Experience: Some work experience in a Duct CleaningHVAC, or a comparable hands-on trade a plus and one year of experience showing proven success in customer service. Industry-related apprenticeships, internships, or other forms of work study may be used in lieu of traditional work experience. 

  • ExpertiseGeneral knowledge of HVAC systemsductwork/duct cleaning. Working knowledge of computers and mobile technology. 

  • Intellectual Skills: Strong Commitment to Customer SatisfactionCritical Thinking, Effective Listening, Time ManagementCollaborationPrioritization, Adaptability, Strong Communication skills, Problem Solving, etc.  

  • Physical/Tactical SkillsAble to lift/move up to 50lbs and up to 100lbs with assistance and work in narrow spaces repeatedly throughout the workdayAble to use large pieces of equipment and hand tools daily, solid mechanical aptitude. Must access and work in crawlspaces, attics, and roofs daily. 

POSITION RESPONSIBILITIES: 

  • Align work behavior with company mission and values. 

  • Maintain a professional, well-groomed appearance and positive demeanor. 

  • Complete any mandatory training or development required for your role. 

  • Follow all company policies and procedures. 

  • Engage with customers and deliver excellent customer service. 

  • Respond to difficult or challenging customer interactions in a professional, calm, and mature fashion; making sure to advise management if ever you feel uncomfortable or unsafe. 

  • Cross-check multiple sources to ensure proper preparation for the workday; coordinate and communicate clearly with customers, dispatch, and other team members in a timely manner. 

  • Inspect & maintain equipment and vehicle. 

  • Commute to and from each job on a daily basis. 

  • Follow all instructions pertaining to the use of technology and devices used in the course of our business. 

  • Complete any pre-work checklists and walk through the cleaning process with customers, educating them about our services and products; articulate the value of what we do and promote added services that benefit the customer. 

  • Thoroughly examine worksite prior to beginning work then safely unload any necessary supplies and equipment. 

  • Complete duct cleaning or dryer vent cleaning process based on company protocol and procedures. Complete work in a safe, respectfulneat, thorough, efficient, and timely manner; taking ultimate care to protect yourself and others, the customer's home and possessions, and company assets. 

  • Use your expertise and product knowledge to problem solve and troubleshoot issues before involving management. 

  • Thoroughly inspect all work and the work area; checking for cleanliness, safety, accuracy, and quality; complete any post-job checklists. 

  • Review the completed job with your Sales and Service Technician and correct any issues you may find. 

  • Breakdown the jobsite and return equipment to the truck in an organized and safe manner. 

  • Work with your assigned teammate  

  • Develop self, coworkers, and team. 

  • Meet goals and fulfill duties as assigned. 

WORKING CONDITIONS: 

  • Environment: Indoor & outdoor environment daily. 

  • ExposuresDirt, dust, loud noise, varying weather conditions (dry/wet, cold/hot, etc.) daily. 

  • Physicality: Walk, stand, sit, stoop, squat, climb, reach, grasp, push, pull, bend for long periods of time daily 

  • Schedule Demands: Must be able to work flexible hours as needed to support the business. Occasional overtime. 

  • Able to lift/move up to 50lbs and up to 100lbs with assistance and work in narrow spaces repeatedly throughout the work day. Able to use large pieces of equipment and hand tools on a regular basis; solid mechanical aptitude. Must access and work in crawlspaces, attics, and roofs on a regular basis.
  • High School Diploma/GED. Must possess and maintain a valid driver’s license with a good driving history and have access to reliable transportation. Must be able to successfully pass a background check and drug screen. Additional certifications, licenses, or degrees in HVAC, a trade, business, operations, sales, human resources, or finance considered a plus.
Daffy Ducts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.