Daffy Ducts

Experienced HVAC Duct Cleaning Technician

Marietta, GA

Full-Time

$40,000.00 - $45,000.00 annual salary

At Daffy Ducts, our Sales & Service Duct Cleaning Technicians complete all of our duct cleaning and dryer vent cleaning jobs. As a Sales & Service Technician, you are expected to:

  • Maintain a professional, well-groomed appearance and positive demeanor.
  • Communicate with customers and deliver excellent customer service.
  • Respond to difficult or challenging customer interactions in a professional, calm, and mature fashion; making sure to advise management if ever you feel uncomfortable or unsafe.
As a Sales and Service Duct Cleaning Technician you will run your own business unit. You will:

  • Inspect & maintain your equipment and your COMPANY PROVIDED VEHICLE.
  • Commute to and from each job on a daily basis in your COMPANY PROVIDED VEHICLE.
  • Order and manage work supplies to ensure you have what you need when you need it.
  • Monitor and maximize the productivity and profitability of your business unit.
  • Develop yourself both professionally and personally through programs provided by the company.
  • Meet goals and fulfill duties as assigned.
On a daily basis your workload will change, grow and improve. You should expect to:
  • Complete any pre-work checklists and inspect your Company Vehicle.
  • Thoroughly examine worksite prior to beginning work.
  • Walk through the cleaning process with customers, educating them about our services and products; articulate the value of what we do and promote added services that benefit the customer.
  • Complete duct cleaning or dryer vent cleaning process based on company protocol and procedures. 
  • Complete work in a safe, respectful, neat, thorough, efficient, and timely manner; taking ultimate care to protect yourself and others, the customer's home and possessions, and company assets.
  • Thoroughly inspect all work and the work area; checking for cleanliness, safety, accuracy, and quality; complete any post-job checklists.
  • Review the completed job with the customer and address any concerns or questions; strive for ultimate customer satisfaction.
  • Breakdown the jobsite and return equipment to the truck in an organized and safe manner.
You have access to unlimited growth potential in both income and skill:
  • Earn a competitive wage with yearly growth based on market rate and skillset.
  • Earn commission based on your daily, weekly and monthly sales goals.
  • Earn referral bonuses for both new customer referrals AND new employee referrals.

WORKING CONDITIONS:
  • Environment: Indoor & outdoor environment on a daily basis.
  • Exposures: Dirt, dust, loud noise, varying weather conditions (dry/wet, cold/hot, etc.) on a daily basis.
  • Physicality: Walk, stand, stoop, sit, squat, climb, reach, grasp, push, pull, bend for long periods of time on a daily basis.
  • Schedule Demands: Must be able to work flexible hours as needed to support the business. Occasional overtime.

As a Sales & Service Technician, you can progress to SR Sales & Service Technician, management positions, or move laterally within the company. You are an ideal candidate for this role if have a strong commitment to customer satisfaction, take initiative, and have a "can-do" attitude… if you are comfortable working with your hands as well as selling and servicing customers and have experience operating company equipment and vehicles… if you can work independently, are self-driven and reliable, and ready for a challenging role with less micromanagement and more autonomy and empowerment!
• Medical insurance
• Dental insurance
• Vision insurance
• Paid Life Insurance
• 401K with company match
• Wellness program
• Prescription drug coverage
• Holiday / Overtime pay
• Paid holidays
• Take Home Vehicle
• Personal Development
• Professional Development
Here at Daffy Ducts, we are CRAZY ABOUT YOU! Our mission is to inspire trust in our customers, partners, and teammates through providing a simple and seamless service experience from start to finish by being attentive, informative, caring, and clean! We began our journey to become experts in home air quality in 2007 and have been getting bigger and better ever since! Our service offerings now include duct cleaning, dryer vent cleaning, blown-in attic insulation, and whole home air purification with even more to come! We service residential (single-family & multi-family) and commercial customers and with our headquarters centrally located in Snellville, GA, we are able to service customers all over the state while offering convenience to our employees. We invest heavily in our team members with industry leading training and certifications and top of the line equipment. Team members enjoy a work environment that promotes continuous learning, autonomy, and teamwork. Our employees SHOW CARE every day, putting safety first and working with passion and integrity. They accept accountability, are reliable, and treat our customers and their homes with respect and care. If this sounds like your kind of flock, please apply and make us CRAZY ABOUT YOU!
  • Align work behavior with company mission and values.
  • Maintain a professional, well-groomed appearance and positive demeanor.
  • Complete any mandatory training or development required for your role.
  • Follow all company policies and procedures.
  • Engage with customers and deliver excellent customer service.
  • Respond to difficult or challenging customer interactions in a professional, calm, and mature fashion; making sure to advise management if ever you feel uncomfortable or unsafe.
  • Cross-check multiple sources to ensure proper preparation for the work day; coordinate and communicate clearly with customers, dispatch, and other team members in a timely manner.
  • Inspect & maintain equipment and vehicle.
  • Commute to and from each job on a daily basis.
  • Follow all instructions pertaining to the use of technology and devices used in the course of our business.
  • Order and manage work supplies to ensure you have required supply at all times.
  • Complete any pre-work checklists and walk through the cleaning process with customers, educating them about our services and products; articulate the value of what we do and promote added services that benefit the customer.
  • Thoroughly examine worksite prior to beginning work then safely unload any necessary supplies and equipment.
  • Complete duct cleaning or dryer vent cleaning process based on company protocol and procedures. Complete work in a safe, respectful, neat, thorough, efficient, and timely manner; taking ultimate care to protect yourself and others, the customer's home and possessions, and company assets.
  • Use your expertise and product knowledge to problem solve and troubleshoot issues before involving management.
  • Thoroughly inspect all work and the work area; checking for cleanliness, safety, accuracy, and quality; complete any post-job checklists.
  • Review the completed job with the customer and address any concerns or questions; strive for ultimate customer satisfaction.
  • Breakdown the jobsite and return equipment to the truck in an organized and safe manner.
  • Monitor and maximize the productivity and profitability of your business unit (truck).
  • Develop self, coworkers, and team.
  • Meet goals and fulfill duties as assigned.
  • US Driver's License
  • Authorized to work in the US without sponsorship
  • Accept a background check to be performed
  • Accept a drug test to be performed
  • Pay for this position is between $15 and $18 per hour. Once you leave the apprentice program and become a full Duct Cleaning Sales and Service Technician you will have the opportunity to earn more through higher base pay and commission. Is that level of pay what you are looking for?
  • Knowledge in: Hand Tool Use
  • Knowledge in: Ability To Drive Box Trucks
  • Knowledge in: Duct Cleaning
  • Knowledge in: Customer Service
Daffy Ducts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.