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Manager of Development Operations
The Mann Center for the Performing Arts
123 South Broad Street, Philadelphia, PA, USA
The Mann Center for the Performing Arts
Manager of Development Operations
123 S Broad St
Philadelphia, PA
Full-Time
30%
The Manager of Development Operations function covers key operational areas within the Development team. The tracking of all financial transactions, overseeing the development database, coordination of donor areas at the Mann venue on concert nights, managing corporate seating, and assisting with special projects that relate to the Development team.
• Medical insurance
• Dental insurance
• Vision insurance
• Prescription drug coverage
• 401K
• Paid Life Insurance
• Long term disability leave
• Health Spending Account (HSA)
• Paid holidays
• Flex Spending Account (FSA)
• Bereavement leave
The Mann is committed to fostering long-standing relationships with its audience, artists, donors, board and staff, volunteers, community and business partners, and other internal and external stakeholders that are based on the following core values:
Power of the arts to inspire
Excellence
Innovation
Integrity and trust
Respect
Welcoming, accessible and affordable
Informal, relaxed, fun, casual experiences
Financial viability and shared responsibility
Diversity, equity, and inclusion
Service to the community
Unique and attractive natural surroundings
Well-maintained facilities
Environmental stewardship
Database management: Inputs and processes all contributed revenue in the Archtics database. Regularly provides the Development team and CEO with donation reports from Archtics. Streamline reporting and database processes in collaboration with the Archtics team. Manages back-end editing of online donation forms, streamlining donation process wherever possible. Serves as the Development team point of contact for prospect research tools including WealthEngine and iWave.
Liaise with Finance Department: Tracks all campaign revenue, including the Mann's Resiliency Fund, bridge funding, endowment funds, and income from all other campaign solicitations. Tracks all annual fund revenue for each fiscal year, measuring against annual goals and communicating progress regularly to the head of the Development department and the Finance team. Coordinates the budget creation process for the Development team on an annual basis in collaboration with the Sr. Vice President of Advancement and the Finance team.
PrepareInvoices: Coordinates invoicing and follow-up for Board & Council annual commitments and pledge payments. Fulfill invoices from Development consultants and other Development vendors in collaboration with the Finance team. Manages the credit card reconciliation process monthly for the Senior Vice President for Institutional Advancement.
Events: Coordinates with Sr. Manager of Special Events to communicate Donor Terrace & Garden needs to food and beverage partner prior to each event. Manages staff and intern scheduling for all summer performances. Relays donor/department feedback following events to food and beverage partners and/or the appropriate staff member(s).
Ticketing: Coordinates and tracks distribution of Box tickets to sponsors. Assists the Senior Director of Corporate and Business Development with mailing season tickets, benefits packages. Serves as corporate concierge ticketing contact during the summer season. Coordinates staff box ticketing. Manages ticket donations and auction solicitations as requested.
Volunteer and Intern Coordination: Manages Ambassador program, scheduling volunteers for each concert and off-season administrative support. Manages Development internship program.
Database management: Inputs and processes all contributed revenue in the Archtics database. Regularly provides the Development team and CEO with donation reports from Archtics. Streamline reporting and database processes in collaboration with the Archtics team. Manages back-end editing of online donation forms, streamlining donation process wherever possible. Serves as the Development team point of contact for prospect research tools including WealthEngine and iWave.
Liaise with Finance Department: Tracks all campaign revenue, including the Mann's Resiliency Fund, bridge funding, endowment funds, and income from all other campaign solicitations. Tracks all annual fund revenue for each fiscal year, measuring against annual goals and communicating progress regularly to the head of the Development department and the Finance team. Coordinates the budget creation process for the Development team on an annual basis in collaboration with the Sr. Vice President of Advancement and the Finance team.
PrepareInvoices: Coordinates invoicing and follow-up for Board & Council annual commitments and pledge payments. Fulfill invoices from Development consultants and other Development vendors in collaboration with the Finance team. Manages the credit card reconciliation process monthly for the Senior Vice President for Institutional Advancement.
Events: Coordinates with Sr. Manager of Special Events to communicate Donor Terrace & Garden needs to food and beverage partner prior to each event. Manages staff and intern scheduling for all summer performances. Relays donor/department feedback following events to food and beverage partners and/or the appropriate staff member(s).
Ticketing: Coordinates and tracks distribution of Box tickets to sponsors. Assists the Senior Director of Corporate and Business Development with mailing season tickets, benefits packages. Serves as corporate concierge ticketing contact during the summer season. Coordinates staff box ticketing. Manages ticket donations and auction solicitations as requested.
Volunteer and Intern Coordination: Manages Ambassador program, scheduling volunteers for each concert and off-season administrative support. Manages Development internship program.
Authorized to work in the US
Accept a background check to be performed
Lift up to 15 pounds
Flexible hours - nights/weekends
Knowledge in: Donor database familiarity
Authorized to work in the US
Accept a background check to be performed
Lift up to 15 pounds
Flexible hours - nights/weekends
Knowledge in: Donor database familiarity
The Mann Center for the Performing Arts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The Mann Center for the Performing Arts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.