Quality Manager

Quality Management System (ISO 9001)
 Lead the development, implementation, and maintenance of the ISO 9001 QMS.
 Ensure ongoing compliance with ISO 9001 requirements and prepare the organization for
internal and external audits acting as primary point of contact.
 Manage document control and records management processes.
 Drive the management review process.

Audits & Compliance
 Plan, conduct, and report internal audits to assess QMS compliance and effectiveness.
 Act as primary point of contact for regulatory compliance (RoHS, REACH, etc.).
 Track audit findings, corrective actions, and preventative actions to closure.
Continuous Improvement
 Drive continuous improvement initiatives using quality tools such as root cause analysis, CAPA,
SPC, Lean, Six Sigma, or similar methodologies.
 Analyze quality data and KPI's to identify trends, risks, and improvement opportunities.
Product & Process Quality
 Ensure quality standards are integrated into manufacturing processes from raw materials
through finished goods.
 Drive nonconformance management, including investigation, containment, root cause analysis,
and corrective actions.

Job Description- Quality Manager
 Collaborate with engineering and production teams on process validation, change management,
and new product information (NPI).
Supplier Quality
 Establish and maintain supplier quality requirements and performance metrics.
 Drive supplier audits and manage supplier corrective actions as needed.
 Work with procurement to ensure suppliers meet quality, regulatory, and customer expectations.
Customer Quality
 Manage customer complaints, returns, and quality-related inquiries.
 Ensure timely and effective resolution of customer issues and implementation of corrective
actions.
 Support customer audits and quality reviews.

Leadership & Training
 Lead, mentor, and develop quality team members.
 Directs workers engaged in inspection and testing activities to ensure control over materials,
facilities, and products.
 Promote quality awareness and ISO 9001 understanding throughout the organization.
 Develop and deliver quality-related training for employees at all levels.

Reasonable Accommodations Statement
An individual in this position must be able to successfully perform the essential duties and responsibilities
listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential functions of this position.

QUALIFICATIONS:
Education & Experience
 Bachelor's degree in engineering or business from an accredited university or college, or a
minimum of 5-15+ years' experience in Quality related functions with a progressive history of
increased responsibility, particularly in the areas of product/process quality management.
 Experience in Leading Quality System Planning and Quality Improvement methods.
 Minimum of Internal Auditor training in ISO 9001 and/or AS 9100. Certified Lead Assessor is
desirable.
 Knowledge of Machining, Assembly, Auditing, and Root Cause Analysis.
 Leadership experience in the areas of Operations, Manufacturing, or Quality is preferred.
 Six Sigma Black Belt preferred.
 Project/Program Management tools and process familiarity desirable.
Skills & Abilities
 Responsible and accountable for meeting customer/business needs as well as developing direct
reports.
 Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals.

Job Description- Quality Manager 
 Comfortable with groups and proper presentation skills.
 Strong analytical and creative problem-solving skills.
 Ability to work collaboratively across departments and with all levels of leadership.
 Outstanding written and verbal communication, interpersonal, and leadership skills.
 Must be detail-oriented and pay close attention to accuracy.
 Must have the ability to identify and correct conditions that affect employee safety by adhering
to OSHA standards.
 Must be committed to continuous improvement and a driver of company culture.
Travel Requirements
 Must be able to travel weekly between Colerain and Fairfield plant locations.

PHYSICAL AND MENTAL DEMANDS:
While performing the duties of this job, the employee is frequently required to sit, talk and/or hear,
and/or use hands to finger, handle, or touch objects, tools, or controls. The employee is occasionally
required to stand, and/or walk. The employee must occasionally lift and/or move up to 25 pounds while
moving. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Other Physical Requirements
 Ability to wear Personal Protective Equipment (PPE) (Safety Glasses, Hearing Protection)
The mental and physical requirements described here are representative of those that must be met by an
individual to successfully perform the essential functions of this position.


WORKING ENVIRONMENT
Work is performed in a manufacturing environment where safety procedures and quality standards are
strictly followed. The noise level in the work environment is usually moderate.
The work environment characteristics described here are representative of those individual encounters
while performing the essential functions of this position.

*This document does not create an employment contract, implied or otherwise, other than an "at-will" employment
relationship. Clippard retains the discretion to add duties or modify the duties of this position at any time. Clippard has
reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide
guidelines for job expectations and the employee's ability to perform the position described.
Clippard participates in E-Verify and will provide the Department of Homeland Security your Form I-9 information to confirm
your authorization to work in the United States. Clippard is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.