Duties and Responsibilities:- Sales Enablement Leadership, Vision, & Strategy:
Own the enablement of our client-facing teams to grow existing & new customer footprints. Identify client-facing team performance gaps, leveraging feedback & observable insights to advise, prioritize, & execute key enablement activities. Establish key performance indicators to track enablement program efficacy in partnership with Sales Operations to develop & maintain important metrics, dashboards, & reporting. Develop & manage the 18-month enablement roadmap. Build the enablement function & team to meet the evolving demands of a growth-stage start-up.
Design & implement new hire onboarding programs that decrease the ramp time of incoming team members & partner with hiring managers to ensure success. Develop & maintain client-facing team onboarding learning paths, resources, & materials
Uncover business needs & design training solutions to address them. Manage the effective delivery of training & measure success through assessment tools. Develop training programs that align with our corporate strategy objectivesPartner with Strategy & Sales Operations to optimize the sales process & enhance the skills, knowledge, process & tools. Train client-facing team on how to use existing revenue-generating materials optimally to build out & manage the sales certification & assessment process to deliver high-quality & impactful experiences that drive engagement & learning
- Sales Enablement Material & Playbook Development
Identify new collateral needs & partner with Marketing to incorporate competitive insights throughout the net new material development process. Coordinate with key stakeholders in marketing to develop client-facing team enablement content including sales playbooks, presentations, personas, journey maps, data sheets, call scripts, FAQs, & competitive battle cards, leveraging product knowledge, positioning, & messaging. Support efforts to evaluate the existing internal enablement resource library, identify gaps & opportunities for improvement, making updates as needed. Maintain & manage all enablement documentation & collateral partner with client-facing team leadership to intake & prioritize associate requests across learning, content & pipeline optimization. Synthesize best practices & observable insights as to 'what's working' to produce a mPulse Sales Playbook in partnership with marketing.
- Cross-Functional Partnership
Create consistency & alignment for cross-functional initiatives that impact our client-facing team serve as a subject matter expert in our sales & service delivery process & methodology support in the development of project communications & internal announcements to ensure solutions are consistently & accurately communicated across all touchpointsProactively improve upon existing sales processes or tools in collaboration with other departments including marketing, sales operations, & engagement. Assist with special projects to improve the effectiveness of the client-facing / revenue-generating organization.
Skills, Abilities, and Experience:Preferred Qualifications- Exceptional communication skills (verbal, written, & visual), with an ability to communicate & distill complex concepts into clear & meaningful outputs for all levels.
- Operational & project management-oriented skillset with an ability to vision, manage change, & build scalable, repeatable programs within a sales ecosystem.
- Collaborative & agile working style with successful networking & building relationships to support cross-team engagement & alignment.
- Ability to run engaging sales enablement sessions, and generate momentum and energy amongst the sales team.
- Proactive problem-solver who anticipates & addresses problems before they arise.
- Strong organizational skills with an ability to manage multiple cross-functional projects simultaneously.
- Openness, flexibility, & ability to shift gears with agility.
- Passion for Sales & Sales Enablement with a track record of building successful enablement programs.
- Experience running training sessions rooted in sales strategy.
- Strong understanding of B2B SaaS Sales cycles, methodologies, & empathy for challenges faced in a sales role.
- Previous experience working with a Learning Management System &/or learning content authoring tool is a plus!
Minimum Qualifications & Experience- Must have a BA or BS Degree
- Must have a minimum of 5 years of work experience in sales, sales enablement, or training for client-facing roles in a B2B technology SaaS organization
- Must be qualified to work in the US without sponsorship
- Must be fluent in English
Duties and Responsibilities:- Sales Enablement Leadership, Vision, & Strategy:
Own the enablement of our client-facing teams to grow existing & new customer footprints. Identify client-facing team performance gaps, leveraging feedback & observable insights to advise, prioritize, & execute key enablement activities. Establish key performance indicators to track enablement program efficacy in partnership with Sales Operations to develop & maintain important metrics, dashboards, & reporting. Develop & manage the 18-month enablement roadmap. Build the enablement function & team to meet the evolving demands of a growth-stage start-up.
Design & implement new hire onboarding programs that decrease the ramp time of incoming team members & partner with hiring managers to ensure success. Develop & maintain client-facing team onboarding learning paths, resources, & materials
Uncover business needs & design training solutions to address them. Manage the effective delivery of training & measure success through assessment tools. Develop training programs that align with our corporate strategy objectivesPartner with Strategy & Sales Operations to optimize the sales process & enhance the skills, knowledge, process & tools. Train client-facing team on how to use existing revenue-generating materials optimally to build out & manage the sales certification & assessment process to deliver high-quality & impactful experiences that drive engagement & learning
- Sales Enablement Material & Playbook Development
Identify new collateral needs & partner with Marketing to incorporate competitive insights throughout the net new material development process. Coordinate with key stakeholders in marketing to develop client-facing team enablement content including sales playbooks, presentations, personas, journey maps, data sheets, call scripts, FAQs, & competitive battle cards, leveraging product knowledge, positioning, & messaging. Support efforts to evaluate the existing internal enablement resource library, identify gaps & opportunities for improvement, making updates as needed. Maintain & manage all enablement documentation & collateral partner with client-facing team leadership to intake & prioritize associate requests across learning, content & pipeline optimization. Synthesize best practices & observable insights as to 'what's working' to produce a mPulse Sales Playbook in partnership with marketing.
- Cross-Functional Partnership
Create consistency & alignment for cross-functional initiatives that impact our client-facing team serve as a subject matter expert in our sales & service delivery process & methodology support in the development of project communications & internal announcements to ensure solutions are consistently & accurately communicated across all touchpointsProactively improve upon existing sales processes or tools in collaboration with other departments including marketing, sales operations, & engagement. Assist with special projects to improve the effectiveness of the client-facing / revenue-generating organization.
Skills, Abilities, and Experience:Preferred Qualifications- Exceptional communication skills (verbal, written, & visual), with an ability to communicate & distill complex concepts into clear & meaningful outputs for all levels.
- Operational & project management-oriented skillset with an ability to vision, manage change, & build scalable, repeatable programs within a sales ecosystem.
- Collaborative & agile working style with successful networking & building relationships to support cross-team engagement & alignment.
- Ability to run engaging sales enablement sessions, and generate momentum and energy amongst the sales team.
- Proactive problem-solver who anticipates & addresses problems before they arise.
- Strong organizational skills with an ability to manage multiple cross-functional projects simultaneously.
- Openness, flexibility, & ability to shift gears with agility.
- Passion for Sales & Sales Enablement with a track record of building successful enablement programs.
- Experience running training sessions rooted in sales strategy.
- Strong understanding of B2B SaaS Sales cycles, methodologies, & empathy for challenges faced in a sales role.
- Previous experience working with a Learning Management System &/or learning content authoring tool is a plus!
Minimum Qualifications & Experience- Must have a BA or BS Degree
- Must have a minimum of 5 years of work experience in sales, sales enablement, or training for client-facing roles in a B2B technology SaaS organization
- Must be qualified to work in the US without sponsorship
- Must be fluent in English